Data Protection

The visit of this Website does not bind the user to submit any personal information. If the user submits any personal data, the information collected on this Website will be used with the aim and under the form, limits and rights established in the Spanish Ley Orgánica 15/1999, de Protección de datos (Data Protection), within the Spanish law.

The information submitted by the users will be incorporated into the private files for which Carmen Hernan is responsible, and they will be kept confidentially by Carmen Hernan.

This file has been duly registered in the Agency of Data Protection with the name "TIENDACARMENHERNAN".

This information is not sold or shared with any other entity or organization. You can exercise your rights of access, amendment, cancellation and opposition in the conditions and terms established in the Spanish law L.O. 15/1999 by post to our head office.

Users supplying personal information agree to incorporate their personal information to the files containing personal data which Carmen Hernan is responsible for, as well as their possible computer processing with the aim of that they can be used by Carmen Hernan, for a personal business operational and statistical relationship and activities linked to of the company, giving exclusive authorization to Carmen Hernan for extraction, data storage and marketing studies with the aim of adapting our offers clients.

Carmen Hernan may keep your personal details after the end of the business relationship with the users to comply with the law.

Carmen Hernan is authorized by the user to make use of his personal details at its disposal and to do the computer processing with this data necessary to offer this service, keeping the right to give up all the personal data of those users who, either have not accessed the web in the last six months or have not bought anything in the last eighteen months.

Previous authorization from the user will be required in the event of the personal data being used for other aims than those here specified.

Carmen Hernan has taken the technical and organizational measures necessary to guarantee the security and completeness of the data, as well as to avoid amendment, loss, treatment or unauthorised access.

• Rights of access, amendment, cancellation and opposition.
  
  Users whose details may be processed may freely exercise the rights of opposition, access and information, amendment, cancellation of their personal data, as well as the right to revoke his authorization without backdating according to the Spanish Organic Law 15/1999 of Personal Data Protection, complying with the legally established process. These rights may be exercised by applying in writing to: Carmen Hernan: , with head office C/ Segovia 33, 28005 Madrid, DNI:50940143-L, Spain.
  
  
  • Right of information
    
    Carmen Hernan respects user privacy and comply strictly with all legal requirement of data protection. For the purpose of what is referred to in the Spanish Organic Law 15/1999 of 13 December, of Personal Data Protection (hereinafter, LOPD), Carmen Hernan informs the user of an automated file of personal data created by Carmen Hernan.
    
    
  • Consent of the user
    
    It is understood that the user accepts all the conditions established for his registration as a Client of our shop.
    
    The data required is appropriate, relevant and necessary for the scope, aims and services determined, explicit and legitimate for Carmen Hernan. Notwithstanding that, this consent can be revoked at any time by those concerned, giving up of the services of Carmen Hernan, according to the text specified below.
    
    
  • Security measures compliance
    
    Our user’s personal data is saved in a database, property of Carmen Hernan, which guarantees the appropriate technical and structural measures to prevent the integrity and security of the personal details given according to the present technical situation.
    
    Carmen Hernan keeps the security levels of data protection according to the Spanish Law Real Decreto 994/1999, of the 11th June, regarding automated data file security measures of files which contain personal data and it uses all the technical means available to avoid loss, misuse, amendment, unauthorized access and robbery of the data that is given to Carmen Hernan.
    
    Carmen Hernan cannot totally guarantee notwithstanding the total invulnerability of its security systems, as any security measure installed is nowadays vulnerable, so Carmen Hernan is not responsible under any circumstances for the incidents that can arise regarding personal data when they are produced by an attack or unauthorised access to our systems impossible to detect by our security systems or when it is produced by lack of care from the user in relation to the protection and custody of his password or his own personal data. Particularly, Carmen Hernan does not guarantee that unauthorised third parties cannot attack the system in some way.
    
    
  • Electronic communication
    
    Personal data processing and online communications sending abide by the regulations established in the Spanish Ley Orgánica 15/1999, of the 13th December, regarding Personal Data Protection (B.O.E 14.12.99) and in the Law 34/2002, of 11th July, regarding Information Society and Email Services (B.O.E 12.07.02).
    
    
  • Commercial communications
    
    In all electronic commercial communications sent by Carmen Hernan, the word “advertising” will appear in the subject of the message and at the beginning of the message it will clearly identify the personal or legal person in whose name it is sent in.
    
    
  • Spamming
    
    Carmen Hernan is against spamming and therefore will never do spamming, or allow its use by Web users. Carmen Hernan reaffirms its commitment of respect and total confidentiality in the personal data collection and processing so that the USER can know at any time what data is in possession of Carmen Hernan and how it is being used through email sending. All your comments and suggestions are very valuable to us and will be used to improve our data protection system.
    
    The user is responsible for the validity of his data, undertaking to not introduce false data and to amend immediately or accordingly if it were necessary.
    
    For further explanation or if in doubt, contact us by email at: info@carmenhernan.com
    
    
  • Information about technical matters:
    
    Carmen Hernan is not responsible for any damage or harm that may arise from interference, omission, breaks, computer viruses, telephone breakdown or disconnections in the operative working of this electronic system, beyond the control of Carmen Hernan; for delays or blocking the use of this electronic system caused by shortcomings or surcharge, errors in our Data Processing Centre, in telephone lines, in Internet systems or other electronic systems; for other damage caused by third parties through illegal interference that is out of control of Carmen Hernan. In the same way, Carmen Hernan is relieved from any responsibility for any damage or harm that the user could suffer as a consequence of mistakes, defects or omissions in the information given by them to Carmen Hernan, when submitted by third parties.